Communication with Multilingual Families and Guardians

School secretary on the phone

What are the federal requirements for sufficiently staffing and supporting language assistance programming? This excerpt from Colorin Colorado's updated policy guide, Serving Multilingual Learners: Laws, Policies, and Regulations, focuses on Part 10 of the Dear Colleague Letter released by the U.S. Department of Justice and U.S. Department of Education.

Photo credit: Photo by Allison Shelley

The tenth key topic of the Dear Colleague Letter focuses on communication with MLs’ families and guardians. Federal regulations explicitly state that schools and state education agencies are obligated “to ensure that parents and guardians [of MLs] have meaningful access to district and school-related information” (U.S. Department of Justice & U.S. Department of Education, 2015, p. 2).

Guiding Questions

  • What do the federal regulations require of local education and state education agencies to ensure that parents and guardians of MLs have access to school-related information?
  • What is important to know about the research on family/school partnerships and engagement?
  • What action steps should be taken to ensure meaningful communication with MLs’ parents and guardians?

What Schools Need to Know

Federal regulations explicitly state that schools and state education agencies are obligated “to ensure that parents and guardians [of MLs] have meaningful access to district and school-related information” (U.S. Department of Justice & U.S. Department of Education, 2015, p. 37). Further, federal regulations specify:

“This essential information includes but is not limited to information regarding: language assistance programs, special education and related services, IEP meetings, grievance procedures, notices of nondiscrimination, student discipline policies and procedures, registration and enrollment, report cards, requests for parent permission for student participation in district or school activities, parent-teacher conferences, parent handbooks, gifted and talented programs, magnet and charter schools, and any other school and program choice options.” (U.S. Department of Justice & U.S. Department of Education, 2015, p. 38).

Additionally, research on family engagement affirms that all parents and guardians including two parent, single parent, grandparent, stepparent, foster parent, custodial parent, extrafamilial member, and others in our ever-changing society are important partners in their child’s education. While we are familiar with the importance of family involvement, we sometimes overlook its special relevance for families from linguistically and culturally diverse backgrounds. Partnerships between and amongst school and ML family communities have been shown to support students to flourish socially and academically.  Creating partnerships with families of MLs calls for educators to:

  • Help families understand the routines and practices of school.
  • Help the school community understand the family communities of MLs.
  • Bring together the collective assets of families, educators, and local communities before-, after-, and in-school by partnering with them on behalf of their child’s success.

Wolfe Street Academy, Baltimore

An example of the type of family/school partnerships is Wolfe Street School, a community school serving a large ML population in Baltimore, MD. Like many schools across the globe, it made the rapid shift from in-person to remote schooling when COVID-19 struck. Prior to the pandemic, its after-school programming had been an integral part of students’ lives. Rather than forgo this mainstay, Wolfe Street quickly and adeptly launched several after-school remote activities including yoga, robotics, art, and debate classes taught by staff, ML families, and members of the local community (Zacarian, 2023; Zacarian, Calderon, and Gottlieb, 2021).

See more from Wolfe Street in this special Colorín Colorado video project, How a Community School Helps ELLs Succeed.

Tools for Educators

These tools can support educators in their work related to avoiding unnecessary segregation of MLs. A printable version of these questions is available in the PDF version of this guide.

Action Steps: Ensure Meaningful Communication with MLs' Parents and Guardians

The following action steps are intended to help in ensuring meaningful communication with MLs' parents and guardians.

  • What steps are we using to have meaningful communication with families of MLs and become partners on behalf of their child’s education?
  • What might we do to strengthen those steps?
  • What documents, forms, and protocols are we using?
  • What professional readings or school/district documents should be included to ensure meaningful communication with families?
  • What additional questions should we ask about partnering and communicating with families that we have not yet included?
  • What cultural and linguistic considerations do we need to address?
  • What type of professional growth do we need to support stronger and more meaningful communication and partnerships with families

Zacarian, D. (2023), Transforming Schools for Multilingual Learners: A Comprehensive Guide for Educators (p. 202).

Video: A warm welcome for immigrant families in the front office

Norieah Ahmed, the Child Accounting Secretary at Salina Elementary School in Dearborn, MI, talks about her role in welcoming newcomer immigrant families to the school from the moment they walk in the door.

This video is an excerpt from our 20-minute film, You Are Welcome Here: Supporting the Social and Emotional Health of Newcomer Immigrants (#DearbornWelcome).

Reprints

You are welcome to print copies or republish materials for non-commercial use as long as credit is given to Colorín Colorado and the author(s). For commercial use, please contact [email protected].

More by this author

aft shield logo
nea logo

Add new comment

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.